ISolutions / Health
Helping people find coverage, carefully.
We help people who are shopping for health coverage reach the right licensed professional quickly — through honest campaigns, a prepared first conversation and a handoff that respects their time and their privacy.
01
Reach
Campaigns that inform, not pressure.
Our health campaigns explain what help is available and how to get it. They never promise subsidies, $0 plans or government affiliation, and every asset is reviewed against the rules for the product it describes before it runs.
- 01ACA Marketplace and Medicare messaging kept separate
- 02Required disclaimers built into every template
- 03Consent captured for health-insurance contact only
02
Connect
A prepared first conversation.
When someone calls or asks for a call, a trained team member confirms who they are, what they are looking for and where they live — then, with their agreement, connects them to a licensed agent. Plans and costs are never discussed by unlicensed staff.
- 01Neutral, approved scripts
- 02Warm handoff only to an available, licensed agent
- 03Opt-outs honored immediately
03
Advise
Licensed professionals for licensed questions.
Coverage conversations happen with agents whose state licenses, Marketplace registration, Medicare certification and carrier appointments are verified with the issuing source and kept current.
- 01ACA, Medicare Advantage, Supplement and Part D handled as distinct workflows
- 02Scope of Appointment documented before Medicare discussions
- 03Enrollment recorded only when the carrier or Marketplace confirms it
04
Protect
Privacy and records done properly.
Calls that must be recorded are recorded and retained for the required period. Personal and health information stays in the health workspace, masked by default and visible only to the people who need it.
- 01Medicare calls recorded and retained
- 02Health data isolated from every other division
- 03Every access to protected information is logged
—The experience
What it is like, step by step.
01
Ask
You request information or call a number from one of our campaigns.
02
Confirm
A team member confirms your state and what kind of coverage you are asking about.
03
Connect
With your agreement, you are connected to a licensed agent who is available now.
04
Decide
You review options with the agent and decide — or not — in your own time.
—Safeguards
Lines we do not cross.
- 01No guaranteed eligibility, subsidies or savings
- 02No implied government affiliation
- 03TPMO disclaimer on Medicare communications
- 04Consent for one purpose is never reused for another
Health insurance is discussed and sold only by appropriately licensed agents. Plan availability varies by state and carrier. Michelangelo is not affiliated with or endorsed by Medicare or any government agency.